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Project Overview

Aunty Q

Food & Beverage

No brand direction for product expansion beyond dine-in; untapped potential for festive and ancestral offerings

Proposed and launched a seasonal frozen food line rooted in family heritage and cultural convenience

Introduced new revenue stream with high festive relevance, strengthened brand identity through storytelling

The Challenge

Aunty Q operates as a fusion restaurant known for its comforting, home-style dishes — many of which were inspired by the founder’s late mother. The brand name itself, “Aunty Q,” is a tribute to that legacy.
 
While their dine-in model remained active, the brand had not yet explored any product-based expansion. We noticed an opportunity: turning selected menu items into frozen meals, not for everyday retail, but for specific cultural moments like ancestor prayers, festivals, and family gifting — occasions where convenient, ready-made traditional meals are in high demand.
 
However, the brand lacked a frozen food identity, packaging concept, and digital strategy to introduce these offerings to a broader audience.

Our Solution

We proposed a limited-run frozen food campaign — strategically built around cultural timing and emotional storytelling. By highlighting the sentimental value of honoring loved ones with familiar tastes, we gave Aunty Q’s frozen meals a deeper purpose beyond convenience.
 
Instead of mass production, the positioning emphasized:
 

  • Made with heart, just like how Aunty used to cook
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  • Ideal for festive periods, ancestor prayers, or busy families
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  • Limited availability — making the product feel special, not commercial
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We developed the campaign to blend tradition + modern packaging + digital storytelling, allowing Aunty Q to test a product line without changing their core business.

Execution

  • Proposed productization of their best-selling heritage recipes into frozen meal packs
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  • Built the brand narrative around “一份传承的味道” — a taste of tradition you can now keep in your freezer
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  • Designed static Facebook ads showcasing food in frozen form + plated form for emotional contrast
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  • Targeted festive buyers and Chinese-speaking families via Facebook campaigns
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  • Used a pre-order system to create urgency and reduce inventory risk
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  • Reinforced the restaurant’s brand story with a deeper emotional layer
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Results

  • Successfully launched the frozen food line for ancestral prayer and festive use
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  • Strong emotional engagement from audiences who resonated with the family tribute angle
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  • Generated new revenue stream without disrupting restaurant operations
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  • Reinforced brand identity: Aunty Q as more than a restaurant — a keeper of taste and memory
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  • Built a repeatable campaign model that can be activated during major cultural festivals
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Total Cost

RM

24,000 Per Annum

Platform involved:

Facebook

Instagram

XHS

Local SEO

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