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Project Overview

GTZ Home Design

Renovation & Interior Design

Attracted the wrong audience (B40), lacked consistent brand updates, and had high ad clicks but no real conversions

Revamped targeting strategy, optimized ad content to filter out low-intent traffic, and focused on generating PMs through interaction-driven content

150x increase in ad visibility, cost per customer reduced to below RM8

The Challenge

GTZ Home Design is a modern, stylish interior design brand aiming to attract mid-to-upper-tier homeowners. However, their digital campaigns were not aligned with that goal. They faced three critical problems:
 

  1. Wrong Audience – Ads were attracting mostly B40 customers looking for budget-friendly renovations, which did not fit their positioning. 
  2.  

  3. Inconsistent Branding – The brand lacked frequent, cohesive homepage and profile updates, making it difficult to establish credibility. 
  4.  

  5. High Clicks, No Leads – Despite good ad traffic, users were not converting into PMs, indicating low lead quality and poor ad-to-inquiry alignment.
  6.  

Our Solution

We implemented a dual-pronged solution: improve the content strategy and refine the audience targeting model.  

     

  1. Smart Ad Filtering & Positioning

     

    • Used interest/behavior filters and ad copy adjustments to avoid “affordable renovation” seekers
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    • Focused messaging on quality, design value, and premium outcomes — not price
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    • Positioned the brand as professional, lifestyle-focused, not bargain-based
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  2. Interaction-Driven Content Strategy

     

    • Developed interactive content formats that encouraged comment and PM triggers
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    • Avoided “pretty but passive” visuals — leaned into relatable, bold captions that generated responses
    •  

    • Helped implement a better follow-up system to convert high-intent clicks into actual conversations
    •  

Execution

  • Designed static visuals with emphasis on lifestyle impact and transformation, not just furniture
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  • Wrote Mandarin+English headlines addressing pain points for design-conscious property owners
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  • Delivered consistent Facebook posts to refresh brand touchpoints and maintain algorithm traction
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  • Ran split-test ad groups by income segmentation to further isolate the right demographic
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  • Trained the client on ideal CTA triggers and content hooks to generate meaningful PMs
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Results

  • Exposure increased by 150x — stronger targeting and better visual consistency drove performance
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  • Cost per qualified PM dropped to below RM8, reducing ad spend wastage
  •  

  • More quality leads began entering the funnel — with better alignment to GTZ’s project types
  •  

  • GTZ Home Design now positioned as a mid-high tier design firm, not an “affordable renovation” brand
  •  

Total Cost

RM

36,000 Per Annum

Platform involved:

Facebook

Instagram

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