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Project Overview

Melody Kindyland

Education

Misconception among parents that they were a profit-driven franchise

Strategic brand repositioning through Facebook campaigns and authentic video content

Rebuilt parent trust, improved public perception, and boosted inquiries

The Challenge

Despite having over 30 years of history and multiple centers, Melody Kindyland faced a surprising yet serious challenge: a perception problem.
 
Many parents mistakenly assumed that Melody Kindyland was a large franchise focused more on profits than genuine early childhood education. This misconception led to hesitation and even rejection during the inquiry process — especially from parents seeking warmth, care, and a personal touch in their child’s learning environment. The issue wasn’t curriculum quality — it was perception and trust.
 
Their online presence, outdated creatives, and lack of emotional storytelling further reinforced this image. Melody needed to show who they truly are — a long-standing, educator-led institution that cares deeply about children’s development.

Our Solution

We worked closely with Melody Kindyland to reposition their digital identity. Our goal was to break the “franchise = cold and profit-driven” perception by humanizing the brand and highlighting its roots, mission, and values.
 
We restructured their Facebook campaigns with a strong storytelling angle — showing real teachers, real classrooms, and real results. Instead of just listing features, our content focused on nurturing values, emotional connection, and 30 years of educator-led passion. We also planned and executed a full video shoot to capture authentic classroom scenes and parent-teacher interactions, which became the core visual asset for the brand moving forward.
 
We liaised with their in-house team throughout the process to ensure alignment in tone, visuals, and rollout timing.

Execution

  • Identified key perception issues based on parent feedback
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  • Built a campaign strategy to directly address the “franchise misconception”
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  • Planned ad creatives that emphasized educator leadership, care, and real classroom moments
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  • Conducted full on-site video shooting to capture authentic, heartwarming visuals
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  • Created both static and video content tailored for different funnel stages (awareness, interest, action)
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  • Maintained active coordination with the in-house team for implementation
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Results

  • Shifted parent perception through emotional storytelling and real-life classroom footage
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  • Improved trust in the brand, with more parents recognizing Melody Kindyland as educator-led, not franchise-driven
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  • Video ads received strong engagement and became the foundation for future campaigns
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  • Increase in inquiries and school tour bookings, especially during campaign months
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  • Strengthened brand consistency and emotional appeal across Facebook
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Total Cost

RM

30,000 Per Annum

Platform involved:

Facebook

Instagram

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